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Words to send · Being found and remembered

How to thank somebody for a referral

Short, specific and soon: who booked, that you’re grateful, and nothing about money. “Priya booked a session this morning and mentioned you. Thank you, that means a lot.” A thank-you that names the person is the reason they’ll refer again.

When to send it: Once the person they sent has booked.

The message

Subject: Thank you

Hi Sam, Priya booked a session this morning and mentioned you sent her my way. Thank you. It means a lot, and I’ll look after her. Maya

Why it works

  • The name makes it real.
  • “I’ll look after her” is the thing a referrer cares about most.

What not to say

  • A discount or a payment as thanks. It turns a favor into a transaction.
  • Sharing anything about the work you’re doing with the person they sent.

More words for being found and remembered

Your whole practice at one link. For people whose name is the business.

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