For operations consultants
Small businesses run on the owner’s memory until it breaks. Sell a systems audit as a half day, the written processes as a project with a share up front, and a monthly slot while the team learns them.
Everything lives in the owner’s head
The owner is the only person who knows how anything works, and they’re exhausted.
Processes get written once and forgotten by the next busy season.
Clients want the problem fixed and can’t describe it, only how it feels.
Questions operations consultants ask
What does an operations consultant do for a small business?
Maps how work gets done, finds where it breaks, and writes down the processes so the business doesn’t depend on one person’s memory.
How long does it take to document a small business’s processes?
Four to eight weeks for the core ones: sales, delivery, billing and hiring.
How do operations consultants charge?
A fixed fee for an audit and the documented processes, then a monthly fee while the team adopts them.
Your page on the first day
This is the consulting setup, and it’s what your page starts with. Change any of it where it appears.
- Clients can book from tomorrow onward.
- Moving or canceling is free up to 24 hours before.
- There are 15 minutes clear after every session.
- Before booking, your page asks: “What should I read before we talk?”
Your engagement letter opens with this: Advice is given in good faith on the information you share; decisions and outcomes stay yours.
What’s different for operations consultants
A half day to see how it runs
Sell a systems audit as a half day at the business’s address, paid when it’s booked.
The processes as a project
Send an offer with the processes you’ll document and a share due now, then a monthly offering while the team takes them on.
What it doesn’t do for you
There’s no process mapping tool, no project tracker and no wiki. Processes live in the client’s own tools.
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