For therapists
The first question is always “do you have Thursday evening?” Answer it on the page, with a lower rate anyone can choose and your cancellation terms read before anybody pays.
What gets in the way
A new client’s first question is whether you have a Thursday evening, and the answer takes three emails.
Your sliding scale lives in your head, so every lower fee starts with somebody explaining their finances to you.
A cancellation policy is easy to write and hard to enforce at nine the night before.
What’s different for therapists
A lower rate nobody has to ask for
Your page starts with a concessionary session beside the standard one, for students and anyone on a low income, with no questions asked. People choose it without explaining themselves to you.
A gap before the soonest booking
Your page leaves a day clear before the first time it offers, so nobody books tomorrow morning while you’re still writing up today.
Your page on the first day
This is the therapy or practice setup, and it’s what your page starts with. Change any of it where it appears.
- Clients can book from 2 days ahead onward.
- Moving or canceling is free up to 48 hours before.
- There are 10 minutes clear after every session.
Your practice agreement opens with this: Sessions are 50 minutes. Reschedule or cancel up to 48 hours before at no charge; inside 48 hours the session is charged in full.
What therapists ask before they start
Should a therapist offer a free first conversation?
Yes, a short one by phone. It answers the question every new client has, whether they can talk to you, before either of you commits to a session. Your page starts with one.
How should a therapist set a sliding scale?
Pick one lower price and put it on the page with a plain label. One rate anyone can choose is kinder to both of you than a scale negotiated client by client.
Should therapists charge for late cancellations?
Yes, if it’s in the agreement your client accepted. Outside your window, they move or cancel from their own page; inside it, the session stays charged unless you refund it from Today.
What should a therapy agreement say about emergencies?
That sessions aren’t emergency care, and where to go instead. The agreement your page starts with says so, with local emergency services in the US and 999 or NHS 111 in the UK.
Should a therapist sell a block of sessions?
For clients who want the commitment, yes: paid in advance and refunded for sessions not held if the work ends. Your page starts with one.
Where should a therapist keep session notes?
In your clinical records, never in a booking tool. A private memo on a client’s row is for practical things, like the time they prefer, and it never appears on anything they see.
What it doesn’t do for you
There are no clinical notes, no insurance billing and no superbills. The page books and takes payment for self-pay sessions.
We don’t sign a business associate agreement. If you work inside a clinic or a health plan that needs one, keep that work where it is now.
Others who start from the same setup
Yoga teachers · Massage therapists · Pilates instructors · Nutritionists · Doulas · Acupuncturists · Meditation teachers · Physiotherapists · Hypnotherapists · Speech therapists · Lactation consultants · Osteopaths · Breathwork facilitators · Chiropractors · Baby sleep consultants · Art therapists · Alexander Technique teachers · Music therapists · Sound bath practitioners · Reiki practitioners · Prenatal fitness instructors · Tai chi instructors · Aromatherapists · Occupational therapists · Dietitians · Reflexologists